Utility Assistance

Phone Call Appointments Only - You must have a disconnection notice in order to make an appointment.  Please make an appointment by clicking the Green Review Requirements Button at the bottom of this panel then following the instructions or email us: ea@actspwc.org

ACTS provides financial assistance to local households who have received a utility disconnection notice only.  After the first instance of emergency utility assistance and every time thereafter,  households will be required to pay a percentage toward their utility bill.

For assistance you must choose your coverage area then check you meet our requierments before you can make an appointment. Appointments are in demand and can be difficult to get at short notice.

Dumfries Areas
Prince William County (all zip codes)
  • Northern Virginia Electric Cooperative. (NOVEC)
  • Prince William County Service Authority (PWCSA)
  • Columbia Gas
  • Virginia American Water (VAWC)
  • Washington Gas
Eastern Prince William County

(zip codes 22191, 22192, 22193, 22025, 22026, 22172, 22134)

  • Dominion Virginia Power (DVP)
Manassas Areas
Prince William County (all zip codes)
  • Northern Virginia Electric Cooperative. (NOVEC)
  • Prince William County Service Authority (PWCSA)
  • Columbia Gas
  • Virginia American Water (VAWC)
  • Washington Gas
  • City of Manassas Ultilities
  • City of Manassas Park Ultilities

Check You Meet our Requirements

Before you can book your appointment, you must read and confirm you meet our requierments.  Click the following button, confirm you meet the requierments and then book an appointment in your local area.

Thrift Store Vouchers

Those who are experiencing loss of possessions due to flood, fire, or bed bug infestation,  may able to receive a Thirft Store voucher for free furniture and clothes from our thrift store. Those experiencing loss due to flood, fire, or bed bugs must provide documentation of loss.  For assistance with thrift store vouchers, please contact us at ea@actspwc.org.

Emergency Assistance Program

The Emergency Assistance program was established to assist families and individuals in crisis with an immediate emergency, particularly when facing the disconnection of their power or water. Our assistance is designed to be a temporary measure only. Case managers work with each client to connect them with resources that can provide more permanent help. The financial assistance has been possible through the generosity of our community partners including our Faith Based partners, Dominion, NOVEC, Quickies, American Water, Columbia Gas, Salvation Army and Francis House