Everyone Deserves to
have basic needs met

Utility
Assistance

We Can Help...

We all can fall on hard times. ACTS Utility Assistance is here to help with utility bills and other basic needs where we can..

Utility assistance is provided by appointment ONLY. Clients are eligible for assistance once every 6 months for any utility other than Dominion.  For Dominion, you may make an appointment once during June 1st-September 30th and once during October 1st-May 31st each year.

In addition to assistance with utilities, ACTS offers rental, mortgage assistance, when funding is available and Thrift Store vouchers, depending on the circumstance. ACTS does not cover Internet phone, gasoline or any other financial assistance for material goods.

Utility Assistance Services are offered in English and Spanish.

Utility Assistance

Phone Call Appointments Only - You must have a disconnection notice in order to make an appointment.  Please make an appointment by clicking the Green Review Requirements Button at the bottom of this panel then following the instructions or email us: ea@actspwc.org. Scheduling an appointment is not a guarantee that your bill will be paid, fully or even partially.  

ACTS provides financial assistance to local households who have received a utility disconnection notice only.  After the first instance of emergency utility assistance and every time thereafter,  households will be required to pay a percentage toward their utility bill.

For assistance you must choose your coverage area, then check to see if you meet our requirements before you make an appointment. Appointments are in demand and can be difficult to get at short notice.

Dumfries Areas
Prince William County (all zip codes)
  • Northern Virginia Electric Cooperative. (NOVEC)
  • Prince William County Service Authority (PWCSA)
  • Columbia Gas
  • Virginia American Water (VAWC)
Eastern Prince William County

(zip codes 22191, 22192, 22193, 22025, 22026, 22125, 222172, 22134)

  • Dominion Virginia Power (DVP)
Manassas Areas
Prince William County (all zip codes)
  • Northern Virginia Electric Cooperative. (NOVEC)
  • Prince William County Service Authority (PWCSA)
  • Columbia Gas
  • Virginia American Water (VAWC)
  • City of Manassas Ultilities
  • City of Manassas Park Ultilities

Check You Meet our Requirements

Before you can book your appointment, you must read and confirm you meet our requierments.  Click the following button, confirm you meet the requierments and then book an appointment in your local area.

Thrift Store Vouchers

Those who are experiencing loss of possessions due to flood, fire, or bed bug infestation, may able to receive a Thrift Store voucher for free clothes from our thrift store. Those experiencing loss due to flood, fire, or bed bugs must provide documentation of loss.  For assistance with thrift store vouchers, please contact us at ea@actspwc.org.

Utility Assistance Program

The Utility Assistance program was established to assist families and individuals in crisis with an immediate emergency, particularly when facing the disconnection of their power or water. Our assistance is designed to be a temporary measure only. Case managers work with each client to connect them with resources that can provide more permanent help. The financial assistance has been possible through the generosity of our community partners including our Faith Based partners, Dominion, NOVEC, Quickies, American Water, Columbia Gas, Salvation Army and Francis House

 

Main Location
3900 ACTS Lane, Dumfries
VA 22026, US

Mailing Address
P.O. Box 74 Dumfries
VA 22026, US

Contact

tel. 703-441-8606

e-mail: info@actspwc.org

Helpline (703) 368 4141

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Main Location
3900 ACTS Lane, Dumfries
VA 22026, US

Mailing Address
P.O. Box 74 Dumfries
VA 22026, US

Contact
tel. 703-441-8606
fax: 703-221-0662
e-mail: info@actspwc.us

Helpline (703) 368 4141

Contact Us