The Volunteer Spotlight is a new, monthly segment where ACTS recognizes the outstanding service by volunteers who go above and beyond the call of duty.
In this Volunteer Spotlight, we are highlighting the time selflessly given by those who serve on the Crisis and Suicide Helpline. The Crisis Helpline is a free, confidential telephone service available 24 hours a day. The extensive training for those who answer these calls is 40 hours, but the wonderful thing about this program is you work directly with the lives you touch and after the initial training, you have a very flexible schedule! Last year, our Helpline staff and volunteers answered 8,200 suicide-related calls, over 11,000 Senior Link calls, and over 7,000 calls related to crisis issues.
We want to acknowledge the awesome work of Mark Victorson, who is a longtime volunteer with the Suicide Helpline. In 2016, Mark gave over 836 hours of service and has already completed more than 530 hours in 2017. Callers of the helpline respond very well to Mark, who consistently volunteers about 16 hours a week. Along with winning the Helpline Volunteer of the Year Award in 2016, the director of this program describes Mark as," A powerful advocate for mental health and instrumental to ACTS, as well as, other nonprofits in Prince William County". Thank you, Mark!
If you would like to work alongside such advocates as Mark Victorson, I encourage you to fill out a volunteer application form, especially for ACTS' Helpline Service. Currently, we are in desperate need of individuals willing to offer resources and a listening ear to those who are experiencing crisis situations.