2020 Annual Report
Year in Review by the CEO - Steven G. Liga
2020 was a year that brought significant challenges to ACTS. However, the resiliency of staff members who went above and beyond their charged call to bring relief to our community is clearly shown through the results of this past year. In a year that brought record numbers of families calling on ACTS for support, our team met those demands with grace, perseverance, and a commitment to fulfilling our mission.
COVID-19 has had a devastating effect on our community. We have seen record numbers of clients seeking utility and rent assistance. Our Hunger Prevention Center went from serving 100 clients a week to over 80 clients a day at the peak of the crisis! Our crisis hotline saw call times lengthen, and our Crisis Listeners were suddenly responding to more and more calls where COVID-19 was the primary or secondary issue. Our volunteer force was dramatically reduced due to our adherence to CDC guidelines and protocols; yet, no one who sought help was turned away.
Looking back on 2020, it is easy to focus on the negatives. However, ACTS has been able to form new partnerships, expand services, innovate, and even grow over the past 12 months. In all, the ACTS family has persevered through obstacles that have forced other non-profits to shutter their doors. Thanks to the overwhelming generosity of our donors and the effusive support of those who have recognized the importance of the work of ACTS, we have been able to achieve a level of success previously unimagined. It is only through the grace of our supporters that we have set new benchmarks within our levels of service, making us poised to come out the other side of COVID-19 even stronger than before. Hats off to all of us for pushing through 2020!
You are welcome to read the full report:
2020 Audit and 990
Each year, ACTS publishes a audit on its work. We are grateful to our supporters for their help in achieving our mission of fostering hope, providing relief and promoting self-sufficiency of our Prince William area neighbors in crisis.